Terms & Conditions

1. Intellectual Property Rights

The Fed-Support website and its content (including, without limitation, the website design, text, graphics, and all software and source code connected with the website and the services) are protected by copyright, trademarks, patents, and other intellectual property rights and laws. In accessing Fed-Support, you agree that you will access the content solely for your organization's use. None of the content may be sold or distributed without the prior written consent of the copyright holder. This excludes any downloading, copying, printing, and transmitting of pages of Fed-Support or its content for use by your organization in its pursuit of business with other users of Fed-Support.

2. Confidentiality

Fed-Support respects the confidentiality of the private and personal information of all cooperating parties. For more information about how we collect, use, and disclose a user's confidential information, please refer to our Privacy Policy. You are advised to become familiar with that document.

3. Site Updates

Fed-Support regularly updates technical, content, and other information on the site. Nevertheless, Fed-Support makes no claim guaranteeing the completeness, accuracy, or compliance of the information provided. Fed-Support may add, review, or delete information, resources, and services posted on the site, and reserves the right to make changes to the site without prior notification.

4. Links to Third-Party Websites

The Fed-Support website may include links to third-party websites that are controlled and maintained by others. Any link to another website is not an endorsement of that website, and you acknowledge and agree that Fed-Support is not responsible for the content or availability of any such site.

5. Acceptable Uses

You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations, and other materials ("the Content"), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. Fed-Support does not control or endorse the Content and cannot guarantee its accuracy, integrity, or quality. Fed-Support will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the services, and you agree to bear all risks associated with its use.

In using the Fed-Support website, you agree not to:

• Use the services to send junk email, spam, chain letters, pyramid schemes, or any other unsolicited messages, commercial or otherwise.
• Post, publish, distribute, or disseminate material that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing, or unlawful, or that incites discrimination, hate, or violence toward any person or group on account of their race, religion, disability, nationality, or otherwise.
• Threaten, abuse, disrupt, stalk, or otherwise violate the legal rights (including rights of privacy and publicity) of others.
• Violate any applicable laws or regulations, or use Fed-Support in any manner that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of it.
• Post or transmit material you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside or confidential information), or attempt to gain unauthorized access to any services, accounts, computer systems, or networks through hacking, password mining, or similar means.
• Use any information or material in any manner that infringes any copyright, trademark, patent, or other proprietary right of any party.
• Make available or upload files that contain a virus, worm, trojan, or corrupt data that may damage the operation of the computer or property of another.
• Collect or store personal information about others, including email addresses, or impersonate any person or entity for the purpose of misleading others.

Fed-Support has no obligation to monitor the services but is entitled to review materials posted to a communications facility and, at its sole discretion, to remove any material that breaches these Terms and Conditions or is otherwise objectionable.

6. User Account, Password & Security

You will be required to complete the registration process by providing certain information and registering a username and password for use with Fed-Support. You are responsible for maintaining the confidentiality of your username and password and for all activities that take place under your account.

You agree to immediately notify Fed-Support of any unauthorized use of your password or account or any other breach of security. In no event will the company be liable for any indirect or consequential loss or damage resulting from the disclosure of your username and/or password. You may not use another person's account at any time without the express permission of the account holder.

7. Termination

Fed-Support has the right to terminate your access to any or all of the services at any time, without notice, for breach of these Terms and Conditions.

8. Indemnity

You agree to indemnify and hold Fed-Support and its employees and agents harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against the company by any third party arising out of your use of the services and/or any Content submitted, posted, or transmitted through the services - including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal costs) howsoever suffered or incurred by Fed-Support as a consequence of your breach.

9. Disclaimers & Limitation of Liability

Use of Fed-Support is at your own risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.

To the extent permitted by law, Fed-Support will not be liable for any indirect or consequential loss or damage whatsoever (including, without limitation, loss of business, opportunity, data, or profits) arising out of or in connection with the use of Fed-Support. Fed-Support makes no warranty that the Content will be accurate or reliable, that the functionality of the website or services will be uninterrupted or error-free, or that the website, services, or server are free of viruses or anything else harmful.

Nothing in these Terms and Conditions shall exclude or limit the liability of Fed-Support for death or personal injury resulting from the negligence of Fed-Support or its employees or agents, nor shall anything affect your statutory rights as a consumer.

10. Governing Law

The validity, interpretation, and enforcement of these Terms, and matters arising out of or related to their performance or breach, shall be governed by the internal laws of the United States of America. Any legal action or proceeding concerning these Terms shall be brought exclusively in the United States of America. All parties consent to the exclusive jurisdiction of those courts, waiving any objection to the propriety or convenience of such venues.

11. Status & Amendment

Fed-Support may, at its sole discretion, amend this policy from time to time, at which point the amended policy will immediately come into effect in respect of continued use of this website. The Privacy Policy forms part of these Terms and Conditions of Use. If you do not agree with this policy, you may not use this website.

12. Cancellation & Refund Policy

1. Final sale of digital products and services

• All digital, downloadable products, subscription services, and graphic services are final sales.
• Because our deliverables are custom, digital, and non-returnable, we do not offer refunds or cancellations once an order is placed.

2. Review before you buy

• Representative samples and full descriptions are provided on this website so you can evaluate the product before purchasing.
• It is the customer's responsibility to confirm the product or service meets their needs prior to purchase.

3. Delivery & technical issues

• In the rare event that a verified technical error on our part prevents delivery of a purchased item, please contact our support team. We will review the issue and, if confirmed, re-deliver or correct the affected item.
• Any such resolution is a re-delivery or correction only - it does not constitute a refund, and no monetary refund will be provided.

4. Statutory rights

• Nothing in this policy is intended to affect any statutory rights that cannot be waived or limited by applicable law.

By completing a purchase, you acknowledge and agree to this zero-refund Cancellation & Refund Policy. If you have any questions, please contact our support team before making a purchase.